Our focus in the area of consumer relations is to provide clients with tools to aid in the management of their business. In addition to enabling the fastest and most cost-effective solution for the client, we provide management reports to detect the origin of the problems and consequent decrease of the liabilities.

Our services include:

• Administrative litigation before consumer protection agencies;
• Litigation;
• Business contracts, warranty terms, advertising campaigns;
• Defense and monitoring of public civil actions;
• Defense and follow-up of civil inquiries and Conduct Adjustment Agreement (TAC);
• Preventive strategies for the company.